How does TraxonShop work?

How does TraxonShop work?


TraxonShop is designed to make buying merch quick, easy, and hassle-free.
Whether you’re shopping from our TraxonShop, JumpInside Games, or TMRadio collections, using our checkout system, or creating custom items through our BYOM (Build Your Own Merch) service, we aim to make your experience as easy and seamless as possible.
Explore the different tabs to learn more about how each part of the shop works.
How the General Store Works
TraxonShop’s general store—featuring merchandise from TraxonShop, JumpInside Games, and TMRadio—is designed to quick and easy to use.
Simply select the store you’d like to browse, then choose your product, size, and colour (if available). Each product page includes detailed descriptions and size guides to help you make the best choice. Once you’re happy with your selection, click “Add to Cart” and proceed to checkout. Follow the on-screen instructions to complete your order smoothly.
In addition to shopping, you can also use handy tools like Wishlist and Compare to keep track of your favourite items and make informed choices.
(Go to this link to find out more about Wishlist and compare ➤ Customer Support & Account Help ➤ Can I save items to a wishlist?)

Browse, Customise, Order

If you want to customize your own, visit the Build Your Own Merch section to upload your own design or text. Once you're happy with the design, simply add the item to your cart, then checkout with your shipping info and payment method, and wait for your order confirmation email.
(Go to this link to find out more about tracking ➤ Ordering & Payments ➤ How do I place an order?)

Print and Delivery

After placing your order, your order has to be created and printed. Our third party print providers pack and ship your item with recycled film, so we stay eco friendly, then it directly delivers to your chosen delivery address. You'll receive a tracking link once your item is shipped, at any point during the process you wish to track your product, use our tracking feature on our shop, just enter in the tracking information or order number, and see where your item is, as it arrives at the delivery address.

Unique and Community-Driven
Traxon Shop strive to give you the best and most unique shopping experience, as we want to make this store as easy as possible from the process of choosing a product, to it arriving at your door, we also want to give the customer a place to design their own product in their own style, or choosing a uniquely designed product, we’re always brainstorming ideas for new and creative ways on improving TraxonShop.

💡 Want to get involved behind the scenes at TraxonMedia?
We’re currently looking for volunteers to support projects like TMRadioJumpInside Games, and TraxonShop. Whether you're interested in presenting live shows, uploading and editing music tracks, helping with Discord support, or keeping our community space positive, there's a place for you here.
👉 Join now at
 recruit.traxon.media — no experience needed, just a passion for creativity and teamwork.
🚀 Want everything in one place?
Visit our Traxon Media Portal to explore everything we do—from videos and radio to merch and team info—all in one hub.
🧭 Head to portal.traxon.media and scroll to the footer for all our social channels.
📣 Found something outdated or unclear?
We’re always working to keep this knowledge base accurate and useful. If anything seems off or could be improved, we’d love to hear your suggestions.
💬 Share your feedback here → https://zs.traxon.click/7eJEZ
    • Related Articles

    • Who runs TraxonShop?

      TraxonShop is run by a dedicated team at TraxonMedia LTD, a small but passionate group of creatives who manage everything from design and development to content creation and community building. With backgrounds in media, development, presentation, ...
    • What is TraxonShop?

      TraxonShop is the official online merchandise store for TraxonMedia LTD. We offer a range of products across our connected brands—TraxonShop, JumpInside Games and TMRadio—as well as a unique BYOM (Build Your Own Merch) experience for customization. ...
    • Can I resell TraxonShop products?

      TraxonShop products are intended for personal use only, and we do not currently support a reseller program for individuals or third-party retailers. Reselling our merchandise without prior written consent is not allowed, whether it’s under a ...
    • Are TraxonShop products officially licensed?

      All products sold on TraxonShop feature 100% original designs created exclusively for the TraxonMedia LTD platforms—JumpInside Games, TMRadio, and TraxonShop. We do not currently offer officially licensed merchandise from third-party companies, game ...
    • Does TraxonShop have a loyalty program?

      Yes! TraxonShop offers a loyalty and rewards program designed to give back to our community and make every purchase more rewarding. How It Works You earn points every time you spend on our store and if you follow us on social media. These points can ...