How do I know if an item is in stock?
If an item is in stock, you’ll be able to click on the product page and see the “Add to Cart” button available. If the item is out of stock, you’ll see a clear “Sold Out” label when browsing products or categories. Even if something is sold out, you can still click on the product to view detailed descriptions, style guides, and size information—so you’ll be ready to order when it’s restocked.
When a product is unavailable, the “Add to Cart” button will be disabled, and the product page will display a “Sold Out” message. If you’re interested in a specific item, feel free to send us a message through the support desk—we’ll gladly check when it’s expected to be back in stock and keep you informed.
In rare cases, an item may become unavailable after you've placed your order, often due to supply chain updates. If this happens, we'll contact you via email with options to switch products, wait for restock, or receive a full refund.
Our print model allows us to offer more designs without worrying about warehouse inventory. As long as the product remains supported by our print partner, it's considered "in stock" by default.
💡 Want to get involved behind the scenes at TraxonMedia?
We’re currently looking for volunteers to support projects like TMRadio, JumpInside Games, and TraxonShop. Whether you're interested in presenting live shows, uploading and editing music tracks, helping with Discord support, or keeping our community space positive, there's a place for you here.
👉 Join now at recruit.traxon.media — no experience needed, just a passion for creativity and teamwork. 🚀 Want everything in one place?
Visit our Traxon Media Portal to explore everything we do—from videos and radio to merch and team info—all in one hub.
🧭 Head to portal.traxon.media and scroll to the footer for all our social channels. 📣 Found something outdated or unclear?
We’re always working to keep this knowledge base accurate and useful. If anything seems off or could be improved, we’d love to hear your suggestions.
💬 Share your feedback here → https://zs.traxon.click/7eJEZ
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