Do you store customer payment information?
At TraxonShop, your security and privacy are top priorities. We do not store any customer payment information on our servers. Every transaction you make is processed through trusted third-party payment providers that meet strict security standards.
Secure Payment Processing
When you check out, your payment details are handled directly by secure, encrypted gateways—not by TraxonShop. We never have access to your full card number or sensitive financial data, which helps keep your information safe.
No Stored Payment Data
We do not retain any card information on our site. This means your personal payment details are not saved, reducing risk and enhancing privacy for all users.
Optional Saved Payment (External Providers)
Some external payment platforms (such as paypal) may offer to store your details for faster checkout in the future. This is entirely optional and managed by the payment provider—not TraxonShop.
💡 Want to get involved behind the scenes at TraxonMedia?
We’re currently looking for volunteers to support projects like TMRadio, JumpInside Games, and TraxonShop. Whether you're interested in presenting live shows, uploading and editing music tracks, helping with Discord support, or keeping our community space positive, there's a place for you here.
👉 Join now at recruit.traxon.media — no experience needed, just a passion for creativity and teamwork.
We’re currently looking for volunteers to support projects like TMRadio, JumpInside Games, and TraxonShop. Whether you're interested in presenting live shows, uploading and editing music tracks, helping with Discord support, or keeping our community space positive, there's a place for you here.
👉 Join now at recruit.traxon.media — no experience needed, just a passion for creativity and teamwork.
🚀 Want everything in one place?
Visit our Traxon Media Portal to explore everything we do—from videos and radio to merch and team info—all in one hub.
🧭 Head to portal.traxon.media and scroll to the footer for all our social channels.
Visit our Traxon Media Portal to explore everything we do—from videos and radio to merch and team info—all in one hub.
🧭 Head to portal.traxon.media and scroll to the footer for all our social channels.
📣 Found something outdated or unclear?
We’re always working to keep this knowledge base accurate and useful. If anything seems off or could be improved, we’d love to hear your suggestions.
💬 Share your feedback here → https://zs.traxon.click/7eJEZ
We’re always working to keep this knowledge base accurate and useful. If anything seems off or could be improved, we’d love to hear your suggestions.
💬 Share your feedback here → https://zs.traxon.click/7eJEZ
Related Articles
Does TraxonShop have a physical store?
TraxonShop is currently an online-only store, with all purchases made directly through our website. This allows us to offer a much wider range of products, including customisable items through our Build Your Own Merch feature. Operating digitally ...Do you offer store credit instead of refunds?
Yes, TraxonShop does offer store credit in certain situations. While our standard approach is to issue refunds back to your original payment method, we understand that store credit can sometimes be a more convenient or preferred option. Refunds or ...What payment methods are accepted?
At TraxonShop, we offer a wide range of payment options to make sure you can check out using the method you prefer most. Whether you want to pay upfront or split your payments, we aim to provide a smooth, secure experience every time! Customise (If ...Why did my payment fail?
If your payment fails at checkout, don’t panic — it’s a common issue that can usually be resolved quickly. Most failed payments happen due to simple problems like card errors, bank security blocks, or incorrect details. For example, you might ...How can I contact customer support?
The best way to contact TraxonShop support is by using our official Support Desk. It’s the fastest and most reliable method to get help with orders, returns, tracking, account questions, or any technical issues. Our Support Desk is available directly ...