Can I leave a review on a product?
Yes! If you’ve purchased something from TraxonShop, we’d love to hear your feedback. Reviews help other customers make informed choices and give us insight into how our products perform in the real world.
How to Leave a Review
After your order is delivered, you may receive a follow-up email inviting you to review your item. You can also manually return to the product page and look for the review section (if enabled) to submit your feedback.
Why Reviews Matter
Your input helps future customers decide on sizing, quality, and design—especially with items from our Build Your Own Merch feature. Whether it's a compliment or a suggestion, every review plays a role in shaping the TraxonShop experience.
Need Help Posting?
If you're having trouble submitting your review or it doesn’t show up after posting, just contact our support desk (https://help.traxon.media/portal/en/home). We’ll help make sure your voice is heard.
💡 Want to get involved behind the scenes at TraxonMedia?
We’re currently looking for volunteers to support projects like TMRadio, JumpInside Games, and TraxonShop. Whether you're interested in presenting live shows, uploading and editing music tracks, helping with Discord support, or keeping our community space positive, there's a place for you here.
👉 Join now at recruit.traxon.media — no experience needed, just a passion for creativity and teamwork.
We’re currently looking for volunteers to support projects like TMRadio, JumpInside Games, and TraxonShop. Whether you're interested in presenting live shows, uploading and editing music tracks, helping with Discord support, or keeping our community space positive, there's a place for you here.
👉 Join now at recruit.traxon.media — no experience needed, just a passion for creativity and teamwork.
🚀 Want everything in one place?
Visit our Traxon Media Portal to explore everything we do—from videos and radio to merch and team info—all in one hub.
🧭 Head to portal.traxon.media and scroll to the footer for all our social channels.
Visit our Traxon Media Portal to explore everything we do—from videos and radio to merch and team info—all in one hub.
🧭 Head to portal.traxon.media and scroll to the footer for all our social channels.
📣 Found something outdated or unclear?
We’re always working to keep this knowledge base accurate and useful. If anything seems off or could be improved, we’d love to hear your suggestions.
💬 Share your feedback here → https://zs.traxon.click/7eJEZ
We’re always working to keep this knowledge base accurate and useful. If anything seems off or could be improved, we’d love to hear your suggestions.
💬 Share your feedback here → https://zs.traxon.click/7eJEZ
Related Articles
Will there be new product categories in the future?
Yes! We’re always looking to expand our range with fresh and exciting product categories that bring more value to our community. What’s Coming Next Well, as much as we can’t reveal everything yet, we can say there are a lot of exciting things just ...Can I request a product sample before placing a large order?
We understand that seeing and testing a product before making a large commitment is important—especially for bulk and customised merch orders. While we don’t offer automatic sample requests, you can submit a bulk order inquiry through our support ...Do you offer live chat support?
Yes, TraxonShop offers a Live Chat feature! It’s a fast and convenient way to get quick help with general questions like order tracking, product details, or how to use our platform. We want to make it easy for you to connect with us when you need ...How do I request a refund?
If you need a refund, just reach out to our support team with your order number and a brief explanation of the issue. Whether it’s a damaged item, incorrect product, or a confirmed lost package, we’ll assess the situation and walk you through the ...What is your return policy?
TraxonShop accepts returns on non-custom, unworn, and unwashed items within 14 days of delivery. Items must be in their original condition with no visible signs of wear or damage to be eligible. ? For full details, visit our policy page: Return ...